Q: What is the EASIEST way to match my hair to your wigs & hairpieces?
A: After finding the style you want, go to our COLOR SWATCH page and match your hair to a color on the chart. Note: colors displayed will vary slightly on all computer monitors. Next, see if that color is available in the style you want.

Q: What if there is no match to my hair on the color swatch chart?
A: SEND US A SMALL SWATCH OF YOUR HAIR. Order the closest color that best matches your hair. Proceed to the "Verify Your Order" page. Print out this orderform page and send us your hair swatch. DO NOT CLICK THE SUBMIT BUTTON OR ELSE WE WILL FILL YOU ORDER IMMEDIATELY. Click here to get our mailing address.

Q: What should I use to wash my wig?
A: Use warm water and REGULAR shampoo. Shake excess water out. Hang dry or place wig on styrofoam head.

Q: Can I blow dry the wig or hairpiece?
A: Do NOT use a hairdryer to dry your wig or hairpiece. The intense heat will straighten out the curls.

Q: What is the best way to store my wig?
A: Place your wig onto a styrofoam head in a dust free environment.

Q: What methods of shipping do you have?
A: We ship with United Parcel Service (UPS) anywhere in the world so that all orders are tracked and delivered safely to you. In the UNITED STATES, UPS offers Standard Ground, 3 Day Ground, 2nd Day Air, and Next Day Air services. For International customer, UPS offers Standard, Expedited, and Express services. We will only use the United States Postal Service (USPS) for P.O. Box delivery with Delivery Confirmation and Insurance services. It is important to us that your package gets delivered safely.

Q: What methods of payment do you accept?
A: Visa, Mastercard, PAYPAL, Money Order, Cashiers Check, Personal Check (subject to a 10 day hold).

Q: Do you accept International Money Orders?
A: Yes, only in U.S. funds only.

Q: What is your return policy?
A: See our POLICIES page.